Cancel or change your plan
On iPhone: Settings → your name → Subscriptions → SyncHer. Changes take effect at the end of the current period.
How can we help?
Most answers are in the FAQ. For anything else, email us — we usually reply within two business days.
Restore purchases
Sign in with the same Apple account, open SyncHer and tap Restore on the subscription screen or in Settings.
Request a refund
Payments are handled by Apple. Request a refund at reportaproblem.apple.com.
Delete your data
In the app: Settings → Delete all data. For data held by our service providers, email us. See the Privacy Policy.
When you email us
To help us sort things out quickly, include:
- your iPhone model and iOS version;
- the SyncHer version (shown at the bottom of Settings);
- what happened and what you expected;
- for billing questions, the order ID from your Apple receipt email.
Please don't send health details or your partner's personal information. We never need them to help you.